This agreement outlines the terms upon which Makarios Apartments (“we”, “our”, or “us”) provides serviced apartment accommodation (“the Apartment”) to you (“the Guest”).
By confirming a booking, you agree to be bound by these Terms & Conditions.

1. Booking Confirmation

To confirm your reservation at Makarios Apartments, a 50% deposit of the total rental amount is required.

• This deposit secures your stay and is non-refundable under any circumstances.

• The remaining balance must be paid no later than 14 days before arrival, unless otherwise agreed in writing.

• For bookings made within 14 days of arrival, full payment is required immediately.

If payment is not received within the stipulated time, Makarios Apartments reserves the right to cancel the booking.
All payments are to be made in advance.

2. Method of Payment

We accept the following payment methods:

• Debit/Credit Card Via POS Counter

• Bank Transfer

3. Booking Extension

A minimum of 7 days’ notice is required to extend your stay.
Extensions are subject to availability and prevailing rates.
Where notice is given, Makarios Apartments reserves the right to charge the additional amount to the card used for the original booking or issue an invoice for bank transfer payments.

4. Accommodation Policy

While your apartment type and location are confirmed, specific units are allocated based on availability.
Makarios Apartments reserves the right to provide an equivalent apartment where necessary.
This agreement grants you a license to occupy the Apartment for the specified duration only.

Makarios Apartments reserves the right to refuse, alter or cancel a booking, even after the receipt of final payment. In addition, the company is relieved of all liability should reserved accommodation not be available due to circumstances beyond our control. In such an instance, alternative arrangements will be made in similar accommodation or a full refund will be offered. However, no refund or liability will apply to a situation where a resident is requested to vacate, or leaves of their own accord, prior to the expiration of the booking.

5. Occupancy Limits

• 1-Bedroom Apartment – Maximum of 2 guests

• 2-Bedroom Apartment – Maximum of 4 guests

• 3-Bedroom Apartment – Maximum of 6 guests

Exceeding these limits without approval may attract extra charges or termination of stay.

6. Guest Conduct & Duty of Care

Guests must respect other residents and keep noise levels minimal.
Any disturbance or misconduct may result in immediate termination of stay.
Guests are responsible for maintaining the property in good condition.

• Smoking is strictly prohibited in all apartments and shared areas.

• Evidence of smoking will attract a ₦50,000 penalty.

• Any damage, loss, or extra cleaning cost will be charged to the Guest’s registered payment method.

• RIGHT OF ENTRY:

  In the event that the Makarios property /facility Management has a legitimate cause for concern or if the guest has not been seen or able to be contacted over a period of time the apartment may be entered by the Property Manager or their delegate to ensure the safety and comfort of other guests and our property.

• EVICTION OF A GUEST

  Makarios Apartments may evict a guest or visitor without warning, should conditions warrant such as;

  - Intoxication and unsavoury behaviour

  - Tampering with, disabling, or otherwise interfering with any safety or security systems, appliances, furniture, or equipment is strictly prohibited and may result in immediate termination of the booking and liability for damages.

  - Overcrowding - when the number of persons staying in the apartment exceeds the maximum number of sleeping positions designed for and allowed

  - Physical or verbal assault towards staff, residents or other guests. Makarios Apartments reserves the right to ask that guest to leave and forfeit any monies paid and will require the guest to pay for any damage caused.

  - Wilful damage to Makarios Apartments property

  - Any incident for which the police need to be called onto the premises

  - Any behaviour posing a safety threat to others

  - Ignoring advice to reduce excessive noise (music or other noise)

  - Throwing of objects over apartment balconies or from windows

  - Smoking in the property (except at the lounge) (A N50,000 cleaning and deodorizing fine also applies. See smoking policy)

  - In the event that a guest fails to pay immediately upon demand any amount owing to Makarios Apartments, pursuant to the booking and accommodation (including without limitation those incidentals such as telephone, cleaning, etc. set out above) Makarios Apartments reserves the right to deny access to the guest and ask that they vacate the premises.

  - If a guest is suspected of carrying out illegal acts on the premises, that guest / occupant will be asked to leave and the appropriate authorities will be notified. All monies paid will be forfeited

7. Check-In & Check-Out

• Check-In: From 2:00 PM on the day of arrival

• Check-Out: By 12:00 PM on the day of departure

Late check-out will attract a fee.
Key collection details will be provided prior to arrival.

8. Booking Alterations

Requests to alter bookings must be made in writing at least 7 days before arrival.
Alterations are subject to availability.
Refunds (if any) are contingent upon the apartment being re-let for the revised period.

9. Cancellations

All cancellations must be confirmed in writing.

• Cancellations made up to 2 days before check-in attract a 25% charge.

• For cancellations made within 48 hours of check-in, the booking fee is non-refundable.

10. Refunds

All refunds are processed to the original payment source and may take 3–5 working days (excluding weekends and holidays).

11. Early Departures

Refunds (if applicable) are subject to the apartment being re-let and a 15% administrative charge.

12. Security Deposit & Damages

A refundable damage deposit is required prior to check-in.
Refunds are made after inspection, provided no damages or excessive cleaning are required.
Any damage, missing items, or additional cleaning costs will be charged to the Guest’s card or deducted from the deposit.

13. Internet Access

Free Wi-Fi is provided in all apartments.
Makarios Apartments is not responsible for service interruptions or device incompatibility.
No compensation will be issued for internet downtime.

14. Cleaning

Apartments are cleaned before check-in.
Guests are expected to maintain reasonable cleanliness during their stay.
Extra cleaning required after check-out will attract an additional cleaning charge.

Full house keeping and cleaning with provision of fresh beddings and towel changes are twice a week. We offer also a complimentary daily re-fresh on all other days. (A daily re-fresh is simply all beds made and bins emptied out).

Should during your stay, you require an additional full service cleaning outside the normal cycle; this can be arranged at an extra fee. Upon your request at any time.

15. Smoking Policy

Smoking is not allowed inside any apartment or shared areas.
Violation will result in a ₦50,000 fine and immediate termination of stay.

16. Electricity & Utilities

Excessive or abusive use of power or gas may attract additional utility charges.

17. Keys

Guests are issued one set of keys (or access card).
Lost or unreturned keys attract a ₦50,000 replacement fee, and additional lock changes (if required) will be charged accordingly.

18. Parking

Where applicable, parking passes or access details will be provided at check-in.
Failure to return them on departure may delay refunds or incur a replacement charge.

19. Lost Property

Items left behind will be held for 30 days from the date of departure.
After this period, Makarios Apartments reserves the right to dispose of them.

20. Rates & Taxes

All rates are based on prices prevailing at the time of booking.
Rates are subject to change without notice.
VAT is applied at the prevailing rate in Nigeria.

21. Photography Policy

To ensure the comfort and privacy of all guests:

Personal photos are allowed within your apartment only.

Commercial or professional shoots require management approval.

Use of the garden or podium area for photography attracts additional charges.

Please do not photograph other guests or staff without consent.

Drones and large equipment are not permitted without approval.

Management reserves the right to stop any activity that breaches these rules.

Liability

Makarios Apartments will not be held responsible for:

• Loss, theft, or damage to personal belongings

• Injuries or accidents caused by guest negligence

• Third-party service interruptions

Guests are advised to keep valuables secured.

Nothing in these terms excludes liability for death or personal injury arising from negligence under Nigerian law.

Complaints

We aim to ensure every guest enjoys their stay.
If you are dissatisfied for any reason, please contact our guest services team immediately so we can resolve the issue promptly.

Restrictions

Certain apartments may have specific use restrictions (e.g., no parties, no pets).
Violation of these restrictions may lead to immediate eviction without refund.

Governing Law

This Agreement is governed by the laws of the Federal Republic of Nigeria.
No amendment to this Agreement shall be valid unless in writing and signed by both parties.

Makarios Apartments
Luxury • Comfort • Privacy
Ilorin, Nigeria
moc.stnemtrapasoirakamobfsctd-5c405a@reganam